FAQ's

How long will it take for my order to arrive?

Our average delivery time is 4-8 working days.

How can I request a refund?

Yes, you can get a refund within 14 days of purchasing the item. Please note that you must comply with our return policy to receive a refund.

Are there any restocking fees?

We do not charge a restocking fee for returns.

I have received a damaged item, what should I do?

We are sorry to hear that your shipment did not arrive in perfect condition! Please contact us with your name and order number for further assistance.

Address: Sonckstraat 7, Hoorn, North-Holland, 1623JH, Netherlands

Email: info@helpliorluxe.com

Contact form: https://liorluxe.com/pages/contact

Telephone: +31 6 46276648

Chamber of Commerce number: 90266196

VAT NR: NL865260205B01

Customer service: Monday to Friday from 09:00 to 19:00